Our Mission

To leverage data analytics and advanced modeling tools to optimize customer and business outcomes.

Serving our customers is the primary mission of Bluestem Brands, whether that be as the leading provider for consumers seeking to establish, build or rebuild credit through our Fingerhut brand; or being uniquely advantaged at the intersection of value, exclusivity and curated with solutions tailored to the mature market consumer at Orchard Brands.

Our Values

Integrity

  • We are consistent in our words and actions
  • We do the right thing for the right reason

Motivate for Excellence

  • We are accountable
  • We deliver results
  • We simplify and continuously improve the business

Positive Workplace

  • We value and respect our employees
  • We believe in having fun at work

A Will to Win

  • We are drivers and take calculated risks
  • We are agile and resilient
  • We innovate and are growth-oriented

Customer Focus

  • We understand and value our customers
  • We use that understanding to better serve them

Teamwork

  • We trust each other and assume positive intent
  • We communicate well and help each other to improve