Join us in our mission to improve financial lives
You’ll help the business hold itself accountable to delivering on our mission every day.
- Over 110,000 Fingerhut customers obtained their first mortgage within 3 years of their first credit purchase through us1
- On average, our customers’ FICO® Score increased by 20 points in the first six months of account activation2
- Fingerhut FreshStart® customers who started the program with no FICO® Score had an average score above 600 upon completion of the FreshStart program3
I have enjoyed working at many great companies and with many amazing people – but nothing compares to the sense of purpose, the reality of changing people’s financial lives that I have had here at Fingerhut.
Over the past three years we have become the FinTech that we were before the term was popular. We have a culture that values the combination of analytics and a passion for the customer.
The business results speak for themselves and I am confident that the best is yet to come. As we continue to invest in machine learning, data-driven modeling, CRM tools and innovation, the future is very exciting.
Grow your career and change the lives of our customers with Fingerhut!
You’ll find that business with a purpose makes good business sense.
- We’ve just had two consecutive, record-breaking earnings years.
- Our private equity owners invest profits back into the business, including ongoing upgrades to our Data and Marketing Technology infrastructure.
- Customer Net Promoter Scores (NPS) are on-par or ahead of Twin Cities big-box retailers.
No matter what stage of your career, you’ll make an impact on business results and interface with key leaders.
- We empower each employee to put the customer first and our approachable organizational structure allows everyone to bring an entrepreneurial passion to the business. Your bold idea to improve the customer experience won’t be buried under layers of managerial approvals.
- You’ll have visibility to business results in weekly emails from our President, monthly Town Halls and Daily Operating calls for the top 75 leaders that include listening to real customer calls.
- You can grow your career and become one of our tenured employees or come for a few years to get broad, hands-on experience to improve your external marketability.
1 Based on all WebBank/Fingerhut Credit Accounts activated between 1/2017 and 12/2021.
2 Based on the average FICO® Score increase of revolving WebBank/Fingerhut Credit Account customers who opened their account and purchased between 11/2020 and 5/2021 and kept their account current for 6 months. Average increase is based on FICO 8 methodology.
3 Based on the average FICO® Score from all Fingerhut FreshStart account customers who successfully completed the program between 11/2020 and 11/2021. Average increase is based on FICO 8 methodology.
FICO® is a registered trademark of Fair Isaac Corporation in the United States and other countries.